The Journal

What we learn, written down

Prices, positioning and client experience: what moves a brand up-market.

5 October 2026

We almost set a fortune on fire

We almost set a fortune on fire Twenty perfect clients, and we would have had to say no to half of them. That is the exact moment I realized the business we had spent years buildin…

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Client Experience

24 June 2026  •  Client Experience

Your Business Is Becoming Transactional, and You Probably Have Not Noticed Yet

Nobody decides to treat clients like a number. It slips in slowly, while you are busy growing and feeling proud of how efficient everything has become!

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Branding

19 June 2026  •  Branding

AI Is Already Rewriting the Image Industry, and Luxury Is Next!

The ground is shifting under everyone who makes a living from images, and most are still looking the other way. AI is already deciding how premium brands show up!

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10 May 2026  •  Note

15 Hard Truths That Will Hurt Your Ego and Propel You Up-Market

Most mentors and advisors will never tell you these things to your face. Not because they do not see them, but because honesty has a cost, and most professionals are not willing to pay it.

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27 March 2026  •  Prices & Perceived value

The Three Levels of Client Engagement

Most service-based businesses are built around one offer, maybe two, and they spend enormous energy trying to convince everyone to fit into that box. When someone does not fit, they either

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26 March 2026  •  Note

My favorite productivity tools

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3 March 2026  •  Note

You just signed a $10,000 client. Congratulations! So what's next?

You just signed a $10,000 client. Congratulations!

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2 March 2026  •  Communication, marketing & branding

Mass Market vs Luxury on Social Media: The 5 Real Differences

Social media is no longer optional. Whether you are luxury, mid market or low cost, you are expected to show up online. Your Instagram often speaks before you do.

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27 February 2026  •  Note

7 years ago, I accepted that I might lose all my clients...

Not because my business was failing, but because it was working… and I had hit a ceiling!

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26 February 2026  •  Note

“THE FOUR ESSENTIAL PILLARS TO CREATE A PREMIUM BRAND”

You want to create a premium brand but don’t know where to start?

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21 February 2026  •  Note

Being talented is not enough

Being talented is not enough, and that is a hard pill to swallow!

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18 February 2026  •  Note

“But who am I to charge $40,000?”

I repeated this sentence to myself for months!!

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17 February 2026  •  Note

“My clients don’t value my work.”

I hear this all the time!!

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9 February 2026  •  Client experience

Your Everyday Life Is Your Best Business Mentor

Most entrepreneurs look for inspiration in strategies, frameworks, and external experts, while completely overlooking one of the most powerful resources they already have access to: their

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31 January 2026  •  Communication, marketing & branding

How to Build Social Proof and Make People Trust You

Social proof is one of the most powerful yet underestimated tools in business. Whether you sell services, products, or expertise, people rarely make decisions based on logic alone. They

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1 January 2026  •  CATEGORY

YOUR TITLE

YOUR 2-LINE TEASER.

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24 September 2025  •  Client experience

The Moment After “Yes” That Defines Premium Service

When a client signs the contract, many believe the hardest part is over. But in the high end world, that moment isn’t the end. It’s the beginning. It’s right after the “yes” that the real

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10 September 2025  •  Communication, marketing & branding

Fake it until you've made it

“Fake it until you’ve made it” has become a favorite motto in the entrepreneur world. It’s quick, it’s catchy, it makes you feel like all you need is confidence and a sharp outfit. But here

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3 September 2025  •  Communication, marketing & branding

“Can I get a discount?” What it really means and what it reveals about your brand

Every entrepreneur has faced this moment at some point, the moment when you announce your price with confidence, sure of the value you bring, and the client pauses, looks at you with a

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29 July 2025  •  Client experience

5 Mistakes That Instantly Destroy Your Brand Image (And How to Fix Them)

In the world of premium branding, your image is everything. It’s not just about aesthetics or pricing. It’s about the silent cues, the micro-signals, the energy people feel the second they

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22 July 2025  •  Client experience

5 Game-Changing Shifts You Need to Work With High-Budget Clients

Everyone wants to work with high-end clients until they realize what that really takes.

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15 July 2025  •  Client experience

Why Your Product, Price and Brand Decide Everything

It is tempting to believe that having a great product is enough. But the reality is simple. Almost anything can be copied today.

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8 July 2025  •  Prices & Perceived value

How to Raise Your Prices Without Risking Your Main Business

Many entrepreneurs want to raise their prices. They know their work deserves it. They know they deliver more value than what they charge. But they freeze. They worry about losing clients.

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1 July 2025  •  Client experience

How to Work with High-End Clients Without Ever Pushing for the Sale

If you're aiming to attract high-end clients, there is one essential mindset shift you need to make. Stop selling and start positioning. In the premium world, pushing for a sale does not

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CocoSpark · Maddy International LLC FZ